Curbside Delivery App Powered by AWS Technologies
Bounteous x Accolite reduced third-party delivery app fees for Analog Coffee while increasing in-house revenue during Covid-19.
- DevOps & Cloud Managed Services
- Mobile, Web & Emerging Applications
- Cloud Monitoring and Reporting
- Platform Integration & Optimization
Business Issue
As more of their business shifted to online ordering, Analog was hit hard by fees from third-party food apps, materially affecting their business. During the COVID-19 pandemic, Analog approached Bounteous x Accolite to help them with this critical problem.
Solution
The pilot project was to create an Android and iOS Analog app that would allow Analog’s customers to order online and pick up in person, thus reducing the high fees that Analog is currently paying for this pickup and delivery services. Another challenge for Analog was that they did not have counter space to support yet another tablet, so Accolite partnered with a SaaS provider Deliveract.
The app allowed the raiders and product catalog to unify across multiple curbside/delivery apps (including Analog’s application). The app saved Analog significant time and headaches as it can now unify ordering and inventory systems across multiple providers.
This entire system was built using the Bounteous x Accolite SRE team. All aspects of the project delivery are automated, from code build/deploy pipelines to real-time system monitoring with Prometheus dashboards and alerts.
Since Analog had never leveraged cloud computing, Bounteous x Accolite’s SRE team setup AWS Control Tower and added all the necessary security controls. The solution consisted of Aurora PostgreSQL and Microsoft C# DotNet Core WebAPI services hosted using Docker, ECR, and EKS.
Outcomes
Analog Customers can order coffee, pastries, and other merchandise from the comfort of their home or when they are en route to one of the locations without costing Analog a huge margin to be paid to 3rd-party apps.
It also encourages a well-branded experience for Analog’s loyal customer base to help them through this COVID pandemic and beyond.
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