End-to-End Identity Management for a Leading Telco
A leading telecommunications company sought to enhance its identity management system. The goal: reduce risk, ensure compliance, and streamline access to sensitive data.
Business Issue
The client faced challenges with cluttered identities across legacy applications, a lack of a single source of truth for identity recognition, and time-consuming authentication processes. These issues increased risk and hindered compliance efforts.
Solution
The solution involved implementing a centralized identity management system by mapping and storing identity data in a CA Identity console, integrating data from various downstream components. This centralization addressed the issue of cluttered identities across legacy applications. To ensure data integrity and consistency, real-time data syncing was enabled using Kafka and Oracle Golden Gate.
This approach streamlined the authentication processes, making them less tedious and time-consuming. Additionally, the technology infrastructure was built using a scalable stack that included Apache Kafka, Oracle Golden Gate, .Net Core, CA IDAM, Docker, Kubernetes, and ELK. This robust and scalable technology stack ensured that the identity management system could handle the demands of the multinational telecommunications company efficiently.
Outcomes
The implementation resulted in a singular identity service that spanned across various applications, serving both external and internal users. It provided comprehensive authorization and administration services, incorporating intelligent identity features like analytics, single sign-on, multi-factor authentication, cloud IDAM, and context-based identity analytics.
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