Dining Industry Report: Unlock Loyalty Beyond Discounts

In today’s economy and evolving consumer digital landscape, restaurants must consider loyalty strategies that do not solely rely on discounts, yet still nurture meaningful guest relationships.

In our latest report, Gaining Loyalty without Discounting, we’ll dive into:  

• Strategic Loyalty Offers: Learn how exclusivity and personalized experiences elevate your customer engagement.
• Consumer Insights: Understand how app fatigue affects engagement and what customers truly value.
• Success Stories: See how brands are innovating beyond discounts.
• Creative Reward Strategies: Explore inventive ways to entice and retain customers, from celebratory moments to exclusive collaborations.

Compiled by the restaurant and convenience strategy team, this report offers actionable insights backed by current data and exemplified by industry success stories. Whether you are refining an existing loyalty program or setting a new course that moves away from discounting, our analysis provides a comprehensive roadmap to developing a loyalty strategy that not only survives, but thrives.